FAQ

Yes, absolutely! You will be given the option to upgrade to a Season Pass at the Box Office or you can visit the Info Hut once you’ve entered the Market.

Of course! Share the season with your friends. We recommend purchasing a Season Pass on our website as they are not limited to a specific date or time. Please remember to include the recipient’s name when purchasing their ticket, as the name of the attendee will need to match the name on the ticket. You can also buy someone a Single Entry Ticket. Be sure to find out when they want to visit the Market, as you’ll have to select their date and timeslot.

Please check our COVID-19 protocols before purchasing any tickets.

We offer a special group rate for Christmas parties and holiday gatherings for parties of 20 or more. All tickets must be pre-purchased. Please fill out our group bookings form with the details of your event, and we will put together a custom package for your celebration during Market hours.

Yes, but we do recommend buying tickets online because you can book your timeslot, save on admission prices, and skip the Box Office line. Visit our tickets page for more details on pricing and timeslot booking.

Early Bird hours are 11:30 am – 2:00 pm, from Monday – Friday until December 17. Early Bird tickets are available at a discounted rate of $7.99 online or $9 at the gate.

If you would like to enter the Market on more than one occasion, we suggest purchasing a Season Pass, as you do not need to book a timeslot for any return visits whenever you like, subject to blackout dates (Dec 18, 19 & 24).

You will be able to upgrade your admission ticket to a Season Pass at the Box Office or Info Hut during your first visit. Season Passes are available while supplies last.

Enjoy the market as often as you like! Our popular Season Pass is back in 2021, and available while supplies last. Season Pass holders can visit the Market during opening hours at any time, excluding Dec 18, 19 & 24.

Please note that Season Passes are non-transferable, and government-issued ID must be presented upon arrival.

All Single Entry online ticket purchases in 2021 will be arranged through timeslot bookings to help manage the Market’s capacity. When purchasing Single Entry tickets online, you will be prompted to choose a 30-minute timeslot based on available dates and times. Guests must arrive on their chosen date within their timeslot to ensure smooth Market entry, but are welcome to stay as long as they like! Entrance is subject to event capacity.